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Website Accessibility

If you are using a screen-reader and are having problems using this website, please call 800.844.8313 for assistance during business hours. For information concerning accessibility, view our AudioEye Accessibility Statement.

Contact Us

Main Phone Numbers:

Phone: 314.434.6470
Toll Free: 800.844.8313
Fax: 314.434.3558

Text Messaging

Text us 314.434.6470 during our Phone Center Hours, or text keywords to 314.434.6470 for 24/7 answers to common questions. Learn more about Text Messaging and 24/7 keywords.

Message and data rates my apply. Reply Stop to cancel ant any time. See Terms of Serivce and Privacy Policy.

Phone Center Hours:

Monday: 9:00 a.m. to 5:00 p.m.
Tuesday: 9:00 a.m. to 5:00 p.m.
Wednesday: 10:00 a.m. to 5:00 p.m.
Thursday: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.
Saturday: 9:00 a.m. to Noon

Virtual Meetings

If you'd prefer not to visit us in person, schedule a virtual appointment during regular business hours for personal assistance for services such as financial counseling, credit reviews, loan closings and opening new accounts. You can consult with an Electro team member from the safety and comfort of your own home by phone or video.

Please note, your requested meeting date and time is tentative until we contact you with a confirmation.

Schedule a Virtual Meeting

Emergency Financial Assistance

We’re here to help our members affected by financial hardships. Please contact us if you have questions or are concerned about your account. We encourage you to text us 314.434.6470 or call our Member Advocates at 314.434.6470 x 2777.

Locations & Hours

View our current locations and hours, including our holiday calendar.

Main Mailing Address

Electro Savings Credit Union
1805 Craigshire Drive
St Louis, MO 63146

Email

[email protected]

NOTE: Please do not include account numbers or other confidential personal information such as your Social Security Number in an email. General emails are not secure. Including confidential personal information in an email could compromise your identity.

Lost or Missing Credit or Debit Cards

Lost or Stolen: 888.297.3416, Internationally: 206.389.5200

Cardholder Service: 800.844.8313 or 314.434.6470, during normal business hours

Card Activation Service: 800.290.7893 or International: 206.624.7998

PIN Change Service: 800.631.3197

Online Bill Pay

For issues with online bill pay, please call our dedicated bill pay support center at 855.645.0209

myCUpoints Redemption Website

For assitance with your password or user name to login into the myCUpoints redemption website, call 855.692.8787

Visit the redemption website

Business Services & Business Partner Relations

Call or email Pat Pettey at 314.434.6470 x 1406 

Community Events, Partner Relations & Financial Education

Call or email Laura Mugge at 314.434.6470 x 1136 to learn how your company or community organization can start promoting Electro Savings Credit Union's affordable and responsible financial services to your employees or members.

Jim Struble, President & CEO

Jim joined the Electro team as President & CEO on July 16, 2018. Jim came to Electro via CFCU Community Credit Union based in Ithaca, New York where he was Vice President of Service and Sales. Prior to joining CFCU in 2013, Jim was Director of Innovation and Project Management with Mayo Employees Federal Credit Union based in Rochester, Minnesota where he started his credit union career in 2008.

In addition to his career in the credit union industry, Jim was a public school teacher in the Hayfield, MN Public School District, served as Board Chair on the Regional Board of Advisors for the American Cancer Society and was on the Board of Education for Moravia School District in Moravia, New York. 

Contact Jim directly on his Facebook Page or LinkedIn Profile.

Board of Directors & Supervisory Committee

If you have any questions or comments regarding the credit union or need help with an unresolved issue, please address your letter to the following:

Electro Savings Credit Union
Attention: Supervisory Committee
P.O. Box 28505
St. Louis, MO 63146

2020 Board of Directors and Volunteers

Jim Mullineaux, Chair Kevin DeGraw, Volunteer
Dave DeWeese, Treasurer Anthony French, Volunteer
Dave Meglio, Secretary James Holmes, Volunteer
Wilbon Cooper, Director Allison Lageose, Volunteer
Tom Glenn, Director Jeffrey Lyes, Volunteer
Ken Takaidza, Director  
Jim Telthorst, Director  Robert Bailey, Director Emeritus
   Howard Hoemann, Director Emeritus
   

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Contact Form

NOTE: Do not include account numbers or confidential personal information such as your Social Security Number in this contact form. This form sends us a general unsecured email. Including confidential personal information in this form could compromise your identity.

 

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