Website Accessibility
If you are using a screen reader and are having problems using this website, please call 800.844.8313 for assistance during business hours. For information concerning accessibility, view our AudioEye Accessibility Statement.
Emergency Financial Assistance
We’re here to help members affected by financial hardships. Please contact us if you have questions or are concerned about your account. We encourage you to call our Loan Counselors at 314.434.6470 x 2777.
Phone Numbers
Main Phone Numbers:
Phone: 314.434.6470
Toll Free: 800.844.8313
Fax: 314.434.3558
Phone Center Hours:
Monday: 9:00 a.m. to 5:00 p.m.
Tuesday: 9:00 a.m. to 5:00 p.m.
Wednesday: 10:00 a.m. to 5:00 p.m.
Thursday: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.
Saturday: 9:00 a.m. to Noon
Locations & Hours
View our current locations and hours, including our holiday calendar.
Main Mailing Address
Electro Savings Credit Union
1805 Craigshire Drive
St Louis, MO 63146
NOTE: Please do not include account numbers or other confidential personal information such as your Social Security Number in an email. General emails are not secure. Including confidential personal information in an email could compromise your identity.
Lost or Missing Credit or Debit Cards
Lost or Stolen: 888.297.3416, Internationally: 206.389.5200
Cardholder Service: 800.844.8313 or 314.434.6470, during normal business hours
Card Activation Service: 800.290.7893 or International: 206.624.7998
PIN Change Service: 800.631.3197
Online Bill Pay
For issues with online bill pay, please call our dedicated bill pay support center at 855.645.0209
Business Services and Business Partner Relations
Call or email Pat Pettey at 314.434.6470 x 1406
Community Events & Partner Relations and Financial Education
Call 314.434.6470 x 1136, for Laura Mugge or 314.434.6470 x 1136 to learn how your company or community organization can start promoting Electro Savings Credit Union's affordable and responsible financial services to your employees or members.
Supervisory Committee
If you have any questions or comments regarding the credit union or need help with an unresolved issue, please address your letter to the following:
Electro Savings Credit Union
Supervisory Committee
P.O. Box 28505
St. Louis, MO 63146
Contact Jim Struble, President & CEO
Jim joined the Electro Savings team as President & CEO on July 16, 2018. Jim came to Electro Savings via CFCU Community Credit Union based in Ithaca, New York where he was Vice President of Service and Sales. Prior to joining CFCU in 2013, Jim was Director of Innovation and Project Management with Mayo Employees Federal Credit Union based in Rochester, Minnesota where he started his credit union career in 2008.
In addition to his career in the credit union industry, Jim was a public school teacher in the Hayfield, MN Public School District, served as Board Chair on the Regional Board of Advisors for the American Cancer Society and was on the Board of Education for Moravia School District in Moravia, New York.
Contact Jim directly on his Facebook Page, LinkedIn Profile and CEO Blog.
Contact Your Board of Directors
If you have any questions or comments regarding the credit union or need help with an unresolved issue, please address your letter to the following:
Electro Savings Credit Union
Attention: Supervisory Committee
P.O. Box 28505
St. Louis, MO 63146
Contact Form
NOTE: Do not include account numbers or confidential personal information such as your Social Security Number in this contact form. This form sends us a general unsecured email. Including confidential personal information in this form could compromise your identity.